Batu Pahat Express Delivery

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CLICK TO LEARN MORE

  >> How to Order  

  >> Check Your Flat Rate  

  >> Q & A  


ediyonline-bp-express-houw-it-works1. Select desirable item > ADD TO CART > CHECKOUT
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2. Make sure total item in MY SHOPPING CART less than 50KG > PROCEED TO CHECKOUT
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3.  Fill in correct shipping details > CONTINUE TO SHIPPING METHOD
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4.  Select correct rates based on distance range(KM) provided in the FLAT RATES > CONTINUE
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5.  CLICK on ''I have read and agreed to the Return & Refund Policy'' > PLACE YOUR ORDER
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6.  CHOOSE either one of available payment method & make payment
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7.  Sit, enjoy coffee and wait~
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GET IN TOUCH

Have any questions? Don't worry, We're are here!            
We'd love to provide you with more insightful information and solution.

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Reach us during this time for faster response:
Monday - Friday: 9am - 6pm
Saturday: 9am - 1pm


ediyonline-bp-express-check-distance1. Go to Google Maps

 

2. Choose Direction
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3. Key in Chua Electrical Trading Sdn Bhd for Starting Point

4. Key in Receiver address for Destination
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5. Choose correct Flat Rate option by distance (KM) as provide in Google Maps
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**Choose distance range based on the longest route shown on the Google Maps**ediyonline-bp-express-distances-order-map


ediyonline-bp-express-qna 1. What is this service?

  •  
  • Same-day delivery service for Batu Pahat residents.

 

2. What item can I purchase using this service?

  • All items from our website can be delivered using this delivery service except for explosive item (eg.butane gas).

 

3.  How to choose correct shipping fee during checkout?

  • You may calculate distance between your home and our distance and pick the correct range (KM).

 

4.  What tool can I use to calculate distance?

  • You may use Google Maps.

 

5. Why is my location range(KM) does not have any coverage for delivery?

  • In order to ensure parcel to be delivered within few hours, distance has to be limited. But if you still want to use this delivery service just contact us.

 

6.  Can I purchase several items in one order using this service?

  • Yes. You can add several items up to 50KG to be delivered in just one order.

 

7.  How can I make sure total weight do not exceed weight limit?

  • You can see total weight of items added to cart before checkout.

 

8.  How long is the delivery time frame?

  • Your parcel will be delivered within 2 hours.

 

9.  What is the payment method available?

  • You may use Credit/Debit card, Online Banking, Boost, Touchngo, Grabpay, and Maybank QRPay to make payment.

 

10.  Can I choose to pay by COD?

  • Unfortunately we do not accept COD payment method to ensure contactless delivery.

 

11.  Who will be responsible if parcel loss or damaged?

  • Grab Express will be the bearing party with coverage of up to RM500 per delivery.

 

12.  What is your return/refund policy?

  • Item is returnable if you received wrong item.
  • Item returned must be in good condition apart from the manufacturer defect.
  • Item shall be returned in its original packaging as received.
  • Refund will be made within 7 days after inspection of the item returned.
  • Return/refund can only be made within 7 days after parcel received.

 

13.  If the item received malfunction after 7 days can I return the item and get refund?

  • No. But for item with Manufacturer Warranty, you may claim it with the brand customer care.

 

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